CURATED MEMBERSHIP TIERS

INTRODUCTION

Beacon VIP Concierge Limited (BVCL) have adopted guidelines, procedures, rules and regulations (“guidelines”) designed to provide for a mutually benefical relationship between our clientele and us.

We may change these guidelines at any time without notice at our sole discretion. You may find the most current version of these guidelines at www.beaconvipng.com/membershipguidelines. 

As a member of BVCL, you are responsible to review and comply with these guidelines at all times. For questions, please contact a BVCL Director or a General Manager.

BVCL MEMBERSHIP TIERS

BVCL provide a practical and convenient way to help you save time, increase efficiency, and find a balance in your current lifestyle. A global provider of personal and corporate concierge services, our personal concierge program has been designed to enhance your lifestyle both at work and at home while providing you with any amenity you desire.

Whatever the task is, we can do it. BVCL has the experience & resources to carry out ANY request to your exact specifications.

BVCL offers four tiers of concierge membership for the individual, family or corporation that requires superior, personalised service. From running basic household errands to catering your private or corporate event, our staff finds inspiration in understanding each individual clients’ need and guarantees your complete satisfaction every time.

BVCL is here to serve you and our membership tiers shown below are designed with you in mind. Please contact us today if you have any further questions or require more information.

BILLING NOTIFICATIONS

Statements can be found on beaconvipng.com. Members will receive a monthly email notification with their statement – which can also be found in their beaconvipng.com account. Payments received after the due date will not appear on your statement. Please note there is a ₦5,000 service fee for late payments and a ₦25,000 service fee for declined credit cards [or returned checks].

DUES

BVCL shall, from time to time, determine the amount and the terms of payment of dues. The obligation to pay dues is not dependent on the availability of all BVCL services or the member’s frequency of use. 

A pandemic, natural disaster, or other unforeseen and unavoidable occurrences may make it necessary for BVCL to restrict its services, or to close the BVCL office temporarily. Dues will not be reduced or suspended during the time when BVCL services are unavailable.

PAYMENT METHODS

For safety, security, and simplicity purposes, we will not accept cash as payment. 

Members have two payment options:

• via debit card or checking account with zero transactional fees or

• use a credit card with a 2.5% surcharge

We accept most major credit cards (Visa, Mastercard, American Express). 

Both payment options can be set-up to be automatic on a periodic basis. To sign up for our automatic payment service or make a one-time payment, please visit beaconvipng.com. 

Please note there is a ₦5,000 service fee for late payments and a ₦25,000 service fee for declined credit cards [or returned checks].

MEMBERSHIP UPGRADES

There is no membership change fee to upgrade your membership to a higher tier. If you are upgrading to a higher tier, you will be charged the difference in the membership dues.

MEMBERSHIP DOWNGRADES

To downgrade your membership, one calendar month’s notice is required. For instance, if your request is submitted and confirmed in January, the month of February is counted as your month’s notice and your change would go into effect in March. There are no additional restrictions to when you may downgrade your membership but please note, if you choose to downgrade your membership and would like to upgrade to a higher membership category at a later date, you will be charged the difference of the membership dues.

VOLUNTARY TERMINATIONS

To resign your membership, one calendar month’s notice is required. For instance, if your request is submitted and confirmed in January, the month of February is counted as your month’s notice and your membership would be terminated effective in March. All cancellation requests must be submitted through beaconvipng.com and are not confirmed until a digital agreement is completed and returned for your record via email.

INVOLUNTARY TERMINATIONS

BVCL reserves the right to suspend or terminate membership if the member(s) fail to comply with any rules and regulations adopted by BVCL—or for any conduct BVCL determines to be improper, or in any way not in the best interest of BVCL.

TRANSFERABLE FEE MEMBERSHIPS

Any member may terminate at will membership at BVCL by delivering to the BVCL office a written resignation and application for Transfer of Membership. 

Transferable memberships may not be transferred except as follows:

1. Memberships must be in place for a minimum of 24 months.

2. Memberships may be gifted to lineal descendants by lifetime or testamentary gifts, or by virtue of the laws of succession.

3. Once a written resignation and application for transfer of membership has been received, memberships may be resold on a best-efforts basis by BVCL. Memberships offered for resale shall be on a first-applied, first-sale basis. A fee of 30% of the gross proceeds of the sale shall be retained by BVCL.  Memberships may not be sold to third-party purchasers directly by members. All membership transfers will be sold and processed by BVCL.

LEAVE OF ABSENCE (LOA)

Members may apply for LOA if they would like to place their membership on hold for a minimum of one month and a maximum of six months. 

LOA requests require one calendar month’s notice. For instance, if your request is submitted and confirmed in January, the month of February is counted as your month’s notice and your LOA would go into effect in March. 

There is no limit to the number of times a member is permitted to go on LOA. However, in order to request an additional LOA, you must return to active membership status for a minimum of one (1) month. In addition, LOA cannot be applied retroactively.

For the LOA to be approved, the membership account must be current. Additionally, while on LOA members are not permitted to use BVCL services under any circumstances and if they do so, they will be charged the full monthly dues rate.

All LOA requests must be submitted through beaconvipng.com and are not confirmed until a digital agreement is completed and returned for your record via email.

LEGAL SEPARATION OR DIVORCE OF MARRIED MEMBERS

In the event of the divorce or separation of spouses having membership privileges in either a Gold, Platinum or Diamond membership tier, the membership, including all of its rights and benefits, will vest solely in the spouse awarded the membership by an agreement of separation or a decree of divorce.

Until the award of the membership and written notice thereof is provided to BVCL, both spouses will be jointly and severally liable for all dues and charges and both may continue to enjoy membership privileges so long as such amounts are timely paid. 

BVCL reserves the right to not transfer the membership to either spouse if BVCL, in its discretion, is unable to determine the person who is lawfully entitled to receive the membership. When ownership of the membership has been determined, written notice thereof and the relevant documentation shall be promptly delivered to BVCL. 

The disposition of the membership must be determined within one year after a separation or, in the case of a divorce, within such one-year period, the title to the membership must be addressed. In the decree of divorce, BVCL has the right to suspend membership privileges until ownership of the membership has been determined and BVCL has received written notice thereof and the appropriate documentation. 

BVCL shall also have the right in either such case to deem the membership resigned in its discretion.

Following a separation or divorce and award of the membership as contemplated hereby, the spouse awarded the membership shall have the right to determine which Immediate Family Members will be permitted to use BVCL services under the membership.

BVCL will not become involved in any domestic or other dispute concerning ownership or issuance of a membership and does not have any liability or responsibility for resolution of such disputes. If BVCL is uncertain as to who should receive the refund, if any, associated with a refundable membership, BVCL in its discretion may file an interpleader action or similar type action and thereby deposit the refund amount into the registry of a court of competent jurisdiction for the court to determine who is entitled to the refund without recourse to BVCL. 

BVCL shall be entitled to a reimbursement of reasonable attorneys’ fees and costs from the Member in question for filing such interpleader action. BVCL reserves the right to petition the divorce court to determine who is entitled to the refund, if any, once the refund becomes payable.

MEMBERSHIP TRANSFER UPON DEATH

 In the unfortunate event of the death of the primary member having membership privileges, the membership, including all of its rights and benefits, will vest in the spouse or an active adult child listed on the account as per written on the decedent’s will. Until the award of the membership and written notice thereof is provided to BVCL, BVCL will freeze the account for up to three (3) months. Legacy transfer will be counted under this circumstance.

BVCL reserves the right to not transfer the membership to active family members if BVCL, in its discretion, is unable to determine the person who is lawfully entitled to receive the membership. When ownership of the membership has been determined, written notice thereof and the relevant documentation shall be promptly delivered to BVCL.

The disposition of the membership must be determined within three (3) months after the death of the primary member, within such three month period the title to the membership must be addressed. BVCL has the right to suspend membership privileges until ownership of the membership has been determined and BVCL has received written notice thereof and the appropriate documentation. BVCL shall also have the right in either such case to deem the membership resigned in its discretion. The spouse or active adult child awarded the membership shall have the right to determine which Immediate Family Members will be permitted to use BVCL services under the membership.

BVCL will not become involved in any domestic or other dispute concerning ownership or issuance of a membership and does not have any liability or responsibility for resolution of such disputes. If BVCL is uncertain as to who should receive a refund, if any, associated with a membership, BVCL in its discretion may file an interpleader action or similar type action and thereby deposit the refund amount into the registry of a court of competent jurisdiction for the court to determine who is entitled to the refund without recourse to BVCL. BVCL shall be entitled to a reimbursement of reasonable attorneys’ fees and costs from the Member in question for filing such interpleader action. BVCL reserves the right to petition the probate court to determine who is entitled to the refund, if any, once the refund becomes payable.