• Program Name: VIP Ambassador Rewards

• • Program Objectives:
    1. Increase Customer Acquisition : Encourage existing customers to refer new clients, thereby expanding the customer base and increasing overall acquisition>
    2. Strengthen Customer Loyalty: Enhance customer loyalty by rewarding and recognizing existing customers for their advocacy and referrals.
    3. Create Positive Customer Experiences: Foster positive customer experiences by providing referral incentives, which can lead to increased satisfaction and engagement.
    4. Promote New Service Offerings: Introduce and promote new services or features through the referral program, creating excitement among existing and potential customers.
    5. Collect Valuable Customer Insights: Gain insights into customer preferences & satisfaction levels to speed up improvements.

• Incentives & Rewards:
  1. Discounts on Services: BVCL might offer a percentage discount on services for the existing customer (referrer).
  2. Exclusive VIP Access: BVCL might provide the existing customer (referrer) exclusive VIP access or benefits, such as priority services, dedicated customer support, or access to premium features.
  3. Gift Vouchers or Cards: BVCL might issue gift vouchers or gift cards for popular retailers, restaurants, or online platforms as a tangible reward.
  4. Cash Back or Rebates:BVCL might offer cash back or rebate incentives on the next service purchase for the existing customer (referrer).
  5. Charitable Donations: BVCL might give referrers the option to donate their incentive to a charity of their choice, aligning with BVCL’s commitment to corporate social responsibility.

• • Program Duration:The referral program is ongoing with no set expiration date. BVCL reserves the right to modify or terminate the program at any time.

• • Eligibility:
    • All existing BVCL customers are automatically eligible to participate.
    • Referees must be new clients who have not used BVCL services before.

• • How it works:
    1. 1. Refer a Friend:
          • Existing customers can refer friends, family, or colleagues by providing their contact details to BVCL.
          • Referrals can be submitted through the BVCL website, customer portal, or by contacting our customer service team.
       2. Verification:
          • BVCL will verify the referral and check if the referred individual is a new client.
          • Eligible referrals must sign up for and utilize BVCL services for the referral to qualify.
       3. Reward Allocation:
          • Upon successful verification and completion of the referred service, the existing customer will receive their referral reward.
          • Rewards will be distributed within 10 business days after the completion of the referred service.
       4. Referral Rewards:
          • There is no limit to the number of referrals a customer can make.
       5. Communication:
          • BVCL will communicate with the existing customer regarding the status of their referrals.
          • Updates and notifications about the referral program will be sent via email, Instagram, LinkedIn, and the BVCL website.
       6. Fair Use Policy:
          • Referrals should be made in good faith. Any attempt to manipulate the program or engage in fraudulent referrals will result in disqualification from the program.
       7. Privacy:
          • BVCL values customer privacy. Referral information will only be used for the purpose of the program and will not be shared with third parties.
       8. Final Decision:
          • o BVCL reserves the right to make the final decision on the eligibility of referrals and the distribution of rewards.

  • By participating in the BVCL Referral Program, customers agree to adhere to these guidelines.

  • BVCL is committed to maintaining transparency and fairness throughout the program.

  • For any queries or concerns, customers can reach out to our customer service team – client-care@beaconvipng.com.

Thank you for being a valued member of the BVCL community.